{"id":29328,"date":"2013-08-11T19:22:53","date_gmt":"2013-08-11T19:22:53","guid":{"rendered":"https:\/\/knate.pl\/contact\/"},"modified":"2026-04-15T15:44:59","modified_gmt":"2026-04-15T15:44:59","slug":"contact","status":"publish","type":"page","link":"https:\/\/knate.pl\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\t<div id=\"gap-520435974\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-520435974 {\n  padding-top: 33px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-1814620361\">\n\n\n\t<div id=\"col-81251257\" class=\"col medium-6 large-6\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" >FREQUENTLY ASKED QUESTIONS<\/span><b><\/b><\/h3><\/div>\n\n<p class=\"lead\">Please read the FAQ below before sending a message.<\/p>\n<div class=\"accordion\" rel=\"\">\n\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What is the shipping time for my order?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Shipping time for orders is specified in each product description.<\/p>\n<p>Products visible in the &#8220;READY&#8221; tab are shipped within 2 business days.<\/p>\n<p><span style=\"font-weight: 400;\">For digital product delivery (in the &#8220;PATTERNS&#8221; tab), customers receive access to the file immediately after payment.<\/span><\/p>\n<p>Products from the &#8220;MADE TO ORDER&#8221; section are shipped within a maximum of 30 business days (approx. 6 weeks). In this case, each product is handmade to order. It consists of even several thousand stitches. Production time takes from several to even a dozen hours \ud83d\ude42    <\/p>\n<p>Wicker\/straw bags are usually shipped within 3 business days. <\/p>\n<p>All products are handmade &#8211; thank you for your patience!<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can I order hardware other than silver?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Yes, but only for products from the &#8220;MADE TO ORDER&#8221; section. In addition to silver, we make gold, black, and antique gold hardware. If you want to change the hardware, just add a note in the order comments.  <\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can I change the strap length on the bag?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Yes! We can adjust the strap and handle length to your individual needs, but only for bags and backpacks from the &#8220;MADE TO ORDER&#8221; section. Just add your ideal length in the order comments, and we&#8217;ll make it that way \ud83d\ude42   <\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What are the shipping options and their costs?<\/span><\/a><div class=\"accordion-inner\">\n\n<p><em>Domestic shipping:<\/em><\/p>\n<p><strong>InPost Parcel Lockers<\/strong> &#8211; 13.90 PLN<\/p>\n<p><strong>Polish Post Courier48<\/strong> &#8211; 14.90 PLN<\/p>\n<p><strong>Courier delivery<\/strong> &#8211; 16.00 PLN<\/p>\n<p><em>International shipping:<\/em><\/p>\n<p><strong>DPD courier delivery<\/strong> \u2013 price depends on the shipping country, visible in the cart after entering the address<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What payment methods do you accept?<\/span><\/a><div class=\"accordion-inner\">\n\n<p><strong>Przelewy24<\/strong> &#8211; supports most popular banks in Poland<\/p>\n<p><strong>PayPo<\/strong> &#8211; deferred payment free for up to 30 days. If you want to choose this option, first select Przelewy24. <\/p>\n<p><strong>Bank transfer<\/strong> &#8211; transfer details below:<\/p>\n<p>KNATE Natalia Kowalska<\/p>\n<p>ul.Ja\u015bminowa 3\/15 09-400 P\u0142ock<\/p>\n<p>bank account number:<\/p>\n<p>81 1140 2004 0000 3202 8311 4744<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Is it possible to order products in sizes other than those listed in the online store?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Of course, to order a product in custom dimensions, please contact me through the form visible on the right side or via email at: <strong>kontakt@knate.pl<\/strong><\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1916631272\" class=\"col medium-6 large-6\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" >contact me<\/span><b><\/b><\/h3><\/div>\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f5-o1\" lang=\"pl-PL\" dir=\"ltr\" data-wpcf7-id=\"5\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/29328#wpcf7-f5-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formularz kontaktowy\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"5\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pl_PL\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f5-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Imi\u0119 (wymagane)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label>Tw\u00f3j adres e-mail(wymagane)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Temat<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Tre\u015b\u0107 wiadomo\u015bci<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Wy\u015blij\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"223\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n\n\t\t<\/div>\n\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-1814620361 > .col > .col-inner {\n  padding: 19px 0px 0px 0px;\n}\n<\/style>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-29328","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/knate.pl\/en\/wp-json\/wp\/v2\/pages\/29328","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/knate.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/knate.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/knate.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/knate.pl\/en\/wp-json\/wp\/v2\/comments?post=29328"}],"version-history":[{"count":1,"href":"https:\/\/knate.pl\/en\/wp-json\/wp\/v2\/pages\/29328\/revisions"}],"predecessor-version":[{"id":29329,"href":"https:\/\/knate.pl\/en\/wp-json\/wp\/v2\/pages\/29328\/revisions\/29329"}],"wp:attachment":[{"href":"https:\/\/knate.pl\/en\/wp-json\/wp\/v2\/media?parent=29328"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}